{"id":12296,"date":"2021-02-13T13:39:54","date_gmt":"2021-02-13T12:39:54","guid":{"rendered":"https:\/\/argumentorik.com\/workshops\/conflict-management-training\/"},"modified":"2023-09-29T15:16:34","modified_gmt":"2023-09-29T14:16:34","slug":"conflict-management-training","status":"publish","type":"page","link":"https:\/\/argumentorik.com\/en\/workshops\/conflict-management-training\/","title":{"rendered":"Conflict Management Training"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Intro&#8221; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;0px||18px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_width_px=&#8221;710px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Statistics Section Title&#8221; _builder_version=&#8221;4.16&#8243; text_font=&#8221;Montserrat Medium||||||||&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Montserrat Medium||||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_3_text_color=&#8221;#3c1870&#8243; header_3_line_height=&#8221;1.5em&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Conflict Management Training (In-House)<\/h1>\n<p><a href=\"#schedule\" title=\"Seminar schedule | Conflict Management Training\" alt=\"Seminar schedule | Conflict Management Training\">De-escalation training<\/a> in-house for your employees &#8211; Europe-wide<\/p>\n<h3>\u00bb The in-house training can also be booked as an online training \u00ab<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; admin_label=&#8221;VimeoVid \/ Einleitung&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; admin_label=&#8221;Vid&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;Embeded Link&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"BorlabsCookie _brlbs-cb-vimeo\"><div class=\"_brlbs-content-blocker\"> <div class=\"_brlbs-embed _brlbs-video-vimeo\"> <img class=\"_brlbs-thumbnail\" src=\"https:\/\/argumentorik.com\/wp-content\/plugins\/borlabs-cookie\/assets\/images\/cb-no-thumbnail.png\" alt=\"Vimeo\"> <div class=\"_brlbs-caption\"> <p>By loading the video you accept the privacy policy of Vimeo.<br><a href=\"https:\/\/vimeo.com\/privacy\" target=\"_blank\" rel=\"nofollow\">Learn more<\/a><\/p> <p><a class=\"_brlbs-btn _brlbs-icon-play-white\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Load Video<\/a><\/p> <p><label><input type=\"checkbox\" name=\"unblockAll\" value=\"1\" checked> <small>Always unlock Vimeo<\/small><\/label><\/p> <\/div> <\/div> <\/div><div class=\"borlabs-hide\" data-borlabs-cookie-type=\"content-blocker\" data-borlabs-cookie-id=\"vimeo\"><script type=\"text\/template\">PGlmcmFtZSBsb2FkaW5nPSJsYXp5IiBzcmM9Imh0dHBzOi8vcGxheWVyLnZpbWVvLmNvbS92aWRlby81MTkwNjYyNTk\/ZG50PTE\/Y29sb3I9IzNjMTg3MCIgd2lkdGg9IjYyNCIgaGVpZ2h0PSIzNTAiIGZyYW1lYm9yZGVyPSIwIiBhbGxvdz0iYXV0b3BsYXk7IGZ1bGxzY3JlZW4iIGFsbG93ZnVsbHNjcmVlbj0iIj48L2lmcmFtZT4=<\/script><\/div><\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; admin_label=&#8221;Einleitung&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;10px||||false|false&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>This <strong>conflict management training<\/strong> increases the ability for conflict resolution of your employees. The in-house training developed for organizations from a wide variety of industries focuses on how conflicts can be resolved constructively and confidently.<\/p>\n<p>Each employee has the opportunity to participate in two realistic <strong>conflict simulations<\/strong>. And are able to put immediately the learned conflict theory into practice.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Floater Request&#8221; _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;fixed&#8221; position_origin_a=&#8221;bottom_right&#8221; position_origin_f=&#8221;center_right&#8221; z_index=&#8221;406&#8243; width=&#8221;140px&#8221; max_width=&#8221;140px&#8221; custom_margin=&#8221;|8px|||false|false&#8221; global_module=&#8221;20257&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Anfrage&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat Bold||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;115deg&#8221; background_color_gradient_stops=&#8221;#493bd3 0%|#3c1870 100%&#8221; background_color_gradient_start=&#8221;#493bd3&#8243; background_color_gradient_end=&#8221;#3c1870&#8243; text_orientation=&#8221;center&#8221; width=&#8221;140px&#8221; max_width=&#8221;140px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_padding=&#8221;9px||9px||true|true&#8221; link_option_url=&#8221;#contact&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;105%|105%&#8221;]<\/p>\n<p>Request now!<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Online-Training buchbar&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat Medium||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;13px&#8221; background_color=&#8221;#493bd3&#8243; text_orientation=&#8221;center&#8221; width=&#8221;140px&#8221; max_width=&#8221;140px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;7px|5px|7px|5px|true|true&#8221; custom_css_main_element=&#8221;cursor: default;&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>All trainings can also be booked as an online training!<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;1.Bekannt aus \/ 2.Preisboxen&#8221; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;11px||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Sender Mobile&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text &#8221; _builder_version=&#8221;4.16&#8243; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Known from<\/h2>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/argumentorik.com\/wp-content\/uploads\/2020\/12\/chrome_1D4EfKfiz3.png&#8221; alt=&#8221;Known from: ProSieben, RTL, Sat 1 | Argumentorik&#8221; title_text=&#8221;Known from: ProSieben, RTL, Sat 1 | Argumentorik&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_divider color=&#8221;#3C1870&#8243; divider_weight=&#8221;1px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Content&#8221; module_id=&#8221;schedule&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; da_popup_slug=&#8221;schedule&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row module_id=&#8221;schedule&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_width_px=&#8221;710px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Statistics Section Title&#8221; _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#3c1870&#8243; header_3_line_height=&#8221;1.5em&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Seminar schedule: Conflict Management Training<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;25px||25px||true|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;sempl_l&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;311deg&#8221; background_color_gradient_stops=&#8221;#3c1870 0%|#493bd3 100%&#8221; background_color_gradient_start=&#8221;#3c1870&#8243; background_color_gradient_end=&#8221;#493bd3&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;40px&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;center_center&#8221; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">day 1<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;sempl_r&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f9f9f9&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;sempl&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.5em&#8221; header_4_font=&#8221;Montserrat Medium||||||||&#8221; header_4_font_size=&#8221;17px&#8221; custom_padding=&#8221;20px||5px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<table border=\"1\" style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 18.2477%;\">09:00 &#8211; 9:30<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>Introduction: What is a conflict? Which types of conflict exist?<\/h4>\n<p><em>This is about the right definition of a conflict and about different types of conflicts such as conflicting goals, middle conflicts, value conflicts, power conflicts, role conflicts and many others.<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">9:30 &#8211; 9:45<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>Which phases undergoes an ideal-type conflict?<\/h4>\n<p><em>One must know typical stages of conflicts in order to evaluate in which phase the conflict is and in order to use constructively adequate conflict resolution strategies.<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">9:45 &#8211; 10:00<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>The different conflict personalities<\/h4>\n<p><em>Some see a conflict as a competition, others as an opportunity, and others as a circumstance to avoid. This session is about the different conflict characters.<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">10:00 &#8211; 12:00<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>1. Conflict simulation with each participant and analysis of the individual conflict resolution style for each participant<\/h4>\n<p><em>The first conflict simulation is about the participant playing with the trainer an imaginary conflict situation and applying the learned conflict theory directly to the case (with video feedback).<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">12:00 &#8211; 12:15<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>The different perspectives on a conflict<\/h4>\n<p><em>Conflicts always have a negative connotation in our culture. It&#8217;s about finding different perspectives on the subject.<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">12:15 &#8211; 12:30<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>Communicative enhancers of conflicts and de-escalation rhetoric<\/h4>\n<p><em>There are special classical formulations that further fuel the conflict, rather than de-escalating him. Of course you should know and avoid thesse formulations.<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">12:30 &#8211; 13:30<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>&#8211; Lunch break &#8211;<\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">13:30 &#8211; 13:45<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>How emotional intelligence helps in conflict management<\/h4>\n<p><em>When emotions are strong, it becomes difficult to come to a solution during a conflict. Being able to control one&#8217;s own emotions and be able to read each other&#8217;s emotions is a crucial competence in conflict resolution.<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">13:45 &#8211; 14:15<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>Types of conflict management<\/h4>\n<p><em>There are many ways to deal with a conflict: as an initiator, as a conflict advisor, as a moderator, as a mediator, as a conflict manager in the narrower sense or as a mediator and decision maker. The different roles have different advantages \u2014 and each conflict requires a different role strategy.<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">14:15 &#8211; 14:45<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>The 5 best conflict resolution strategies<\/h4>\n<p><em>Regardless of the role involved in a conflict, there are five universal conflict resolution strategies that are helpful in all phases of conflicts.<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">14:45 &#8211; 16:45<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>2. Conflict simulation with each participant and analysis of the individual conflict resolution style for each participant<\/h4>\n<p><em>The second conflict simulation is about the participant playing a conflict situation with the trainer playing the role of a real counterpart (with video feedback).<\/em><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 18.2477%;\">16:45 &#8211; 17:00<\/td>\n<td style=\"width: 81.7523%;\">\n<h4>How to improve sustainably?<\/h4>\n<p><em>Tips for participants to train independently their competence for conflict resolution after the seminar.<\/em><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;30px&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;311deg&#8221; background_color_gradient_stops=&#8221;#3c1870 0%|#493bd3 100%&#8221; background_color_gradient_start=&#8221;#3c1870&#8243; background_color_gradient_end=&#8221;#493bd3&#8243; width=&#8221;150px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;10px||||false|false&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>day 1<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>09:00 &#8211; 9:30<\/strong><br \/>Introduction: What is a conflict? Which types of conflict exist?<br \/>This is about the right definition of a conflict and about different types of conflicts such as conflicting goals, middle conflicts, value conflicts, power conflicts, role conflicts and many others.<\/p>\n<p><strong>9:30 &#8211; 9:45<\/strong><br \/>Which phases undergoes an ideal-type conflict?<br \/>One must know typical stages of conflicts in order to evaluate in which phase the conflict is and in order to use constructively adequate conflict resolution strategies.<\/p>\n<p><strong>9:45 &#8211; 10:00<\/strong><br \/>The different conflict personalities<br \/>Some see a conflict as a competition, others as an opportunity, and others as a circumstance to avoid. This session is about the different conflict characters.<\/p>\n<p><strong>10:00 &#8211; 12:00<\/strong><br \/>1. Conflict simulation with each participant and analysis of the individual conflict resolution style for each participant<br \/>The first conflict simulation is about the participant playing with the trainer an imaginary conflict situation and applying the learned conflict theory directly to the case (with video feedback).<\/p>\n<p><strong>12:00 &#8211; 12:15<\/strong><br \/>The different perspectives on a conflict<br \/>Conflicts always have a negative connotation in our culture. It&#8217;s about finding different perspectives on the subject.<\/p>\n<p><strong>12:15 &#8211; 12:30<\/strong><br \/>Communicative enhancers of conflicts and de-escalation rhetoric<br \/>There are special classical formulations that further fuel the conflict, rather than de-escalating him. Of course you should know and avoid thesse formulations.<\/p>\n<p><strong>12:30 \u2013 13:30<\/strong><br \/>&#8211; Lunch break &#8211;<\/p>\n<p><strong>13:30 &#8211; 13:45<\/strong><br \/>How emotional intelligence helps in conflict management<br \/>When emotions are strong, it becomes difficult to come to a solution during a conflict. Being able to control one&#8217;s own emotions and be able to read each other&#8217;s emotions is a crucial competence in conflict resolution.<\/p>\n<p><strong>13:45 &#8211; 14:15<\/strong><br \/>Types of conflict management<br \/>There are many ways to deal with a conflict: as an initiator, as a conflict advisor, as a moderator, as a mediator, as a conflict manager in the narrower sense or as a mediator and decision maker. The different roles have different advantages \u2014 and each conflict requires a different role strategy.<\/p>\n<p><strong>14:15 &#8211; 14:45<\/strong><br \/>The 5 best conflict resolution strategies<br \/>Regardless of the role involved in a conflict, there are five universal conflict resolution strategies that are helpful in all phases of conflicts.<\/p>\n<p><strong>14:45 &#8211; 16:45<\/strong><br \/>2. Conflict simulation with each participant and analysis of the individual conflict resolution style for each participant<br \/>The second conflict simulation is about the participant playing a conflict situation with the trainer playing the role of a real counterpart (with video feedback).<\/p>\n<p><strong>16:45 &#8211; 17:00<\/strong><br \/>How to improve sustainably?<br \/>Tips for participants to train independently their competence for conflict resolution after the seminar.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_width_px=&#8221;710px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;#contact&#8221; 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transform_translate__hover_enabled=&#8221;on|hover&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_translate__hover=&#8221;0px|-15px&#8221;][et_pb_text admin_label=&#8221;Statistics Section Subtitle&#8221; _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_4_font=&#8221;Montserrat Medium||||||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#3C1870&#8243; header_4_font_size=&#8221;33px&#8221; header_5_font=&#8221;Montserrat Medium||||||||&#8221; header_5_text_align=&#8221;center&#8221; header_5_font_size=&#8221;18px&#8221; header_5_line_height=&#8221;1.7em&#8221; header_6_font=&#8221;Montserrat Medium||||||||&#8221; header_6_font_size=&#8221;24px&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 0%|#ffffff 100%&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;710px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;25px|25px|25px|25px|true|true&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|hover&#8221; null__hover=&#8221;#ffffff&#8221; background_color_gradient_start__hover=&#8221;#3c1870&#8243; background_color_gradient_end__hover=&#8221;#493bd3&#8243; background_color_gradient_direction__hover=&#8221;311deg&#8221; text_text_color__hover_enabled=&#8221;on|hover&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_4_text_color__hover_enabled=&#8221;off|desktop&#8221; header_4_text_color__hover=&#8221;#ffffff&#8221; 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_builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_text_color=&#8221;#ffffff&#8221; header_2_text_color=&#8221;#ffffff&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_4_font=&#8221;Montserrat Medium||||||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#ffffff&#8221; header_4_font_size=&#8221;33px&#8221; header_5_font=&#8221;Montserrat Medium|||||||#ffffff|&#8221; header_5_text_align=&#8221;center&#8221; header_5_text_color=&#8221;#ffffff&#8221; header_5_font_size=&#8221;18px&#8221; header_5_line_height=&#8221;1.7em&#8221; header_6_font=&#8221;Montserrat Medium||||||||&#8221; header_6_text_color=&#8221;#ffffff&#8221; header_6_font_size=&#8221;24px&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 0%|#ffffff 100%&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; positioning=&#8221;absolute&#8221; width=&#8221;100%&#8221; max_width=&#8221;710px&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;25px|25px|25px|25px|true|true&#8221; filter_opacity=&#8221;0%&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|hover&#8221; null__hover=&#8221;#ffffff&#8221; background_color_gradient_start__hover=&#8221;#3c1870&#8243; background_color_gradient_end__hover=&#8221;#493bd3&#8243; background_color_gradient_direction__hover=&#8221;311deg&#8221; text_text_color__hover_enabled=&#8221;on|hover&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_4_text_color__hover_enabled=&#8221;off|desktop&#8221; header_4_text_color__hover=&#8221;#ffffff&#8221; header_5_text_color__hover_enabled=&#8221;off|desktop&#8221; 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filter_opacity=&#8221;0%&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; mix_blend_mode_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221; null__hover=&#8221;#ffffff&#8221; text_text_color__hover_enabled=&#8221;off|desktop&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_4_text_color__hover_enabled=&#8221;off|desktop&#8221; header_4_text_color__hover=&#8221;#ffffff&#8221; header_5_text_color__hover_enabled=&#8221;off|desktop&#8221; header_5_text_color__hover=&#8221;#ffffff&#8221; header_6_text_color__hover_enabled=&#8221;off|desktop&#8221; header_6_text_color__hover=&#8221;#ffffff&#8221; filter_opacity__hover_enabled=&#8221;on|hover&#8221; filter_opacity__hover=&#8221;100%&#8221; background__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<h4>PRO<\/h4>\n<h5>Tailor-made<br \/>\nTraining<\/h5>\n<p>    <span class=\"checkg\"><strong>&#10004;<\/strong><\/span> tailor-made content<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> tailor-made exercises\/simulations<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> online course <strong>Konfliktmanagement<\/strong>*<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> at your location<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> number of participants on request<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> in English and\/or German<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> video analysis included<br \/>\n    <span class=\"checkr\"><strong>&#10006;<\/strong><\/span> <strong>no<\/strong> Argumentorik Masterclass**<\/p>\n<h6><\/h6>\n<h6><\/h6>\n<h6 style=\"text-align: right;\">price on request<\/h6>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; 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custom_css_main_element=&#8221;hover {||}&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|hover&#8221; null__hover=&#8221;#ffffff&#8221; background_color_gradient_start__hover=&#8221;#3c1870&#8243; background_color_gradient_end__hover=&#8221;#493bd3&#8243; background_color_gradient_direction__hover=&#8221;311deg&#8221; text_text_color__hover_enabled=&#8221;off|desktop&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_4_text_color__hover_enabled=&#8221;off|desktop&#8221; header_4_text_color__hover=&#8221;#ffffff&#8221; header_5_text_color__hover_enabled=&#8221;off|desktop&#8221; header_5_text_color__hover=&#8221;#ffffff&#8221; header_6_text_color__hover_enabled=&#8221;off|desktop&#8221; header_6_text_color__hover=&#8221;#ffffff&#8221; filter_opacity__hover_enabled=&#8221;on|hover&#8221; filter_opacity__hover=&#8221;0%&#8221; background_color_gradient_stops__hover=&#8221;#3c1870 0%|#493bd3 100%&#8221;]<\/p>\n<h4>PREMIUM<\/h4>\n<h5>Tailor-made Training<br \/>\n&amp; Online Library<\/h5>\n<p>\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> tailor-made content<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> tailor-made exercises\/simulations<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> <strong>Argumentorik Masterclass<\/strong>**: lifelong access<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> at your location<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> number of participants on request<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> in English and\/or German<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> video analysis included<\/p>\n<h6><\/h6>\n<h6><\/h6>\n<h6 style=\"text-align: right;\">price on request<\/h6>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Statistics Section Subtitle&#8221; _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_text_color=&#8221;#ffffff&#8221; header_2_text_color=&#8221;#ffffff&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_4_font=&#8221;Montserrat Medium||||||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#ffffff&#8221; header_4_font_size=&#8221;33px&#8221; header_5_font=&#8221;Montserrat Medium|||||||#ffffff|&#8221; header_5_text_align=&#8221;center&#8221; header_5_text_color=&#8221;#ffffff&#8221; header_5_font_size=&#8221;18px&#8221; header_5_line_height=&#8221;1.7em&#8221; header_6_font=&#8221;Montserrat Medium||||||||&#8221; header_6_text_color=&#8221;#ffffff&#8221; header_6_font_size=&#8221;24px&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 0%|#ffffff 100%&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; positioning=&#8221;absolute&#8221; width=&#8221;100%&#8221; max_width=&#8221;710px&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;25px|25px|25px|25px|true|true&#8221; filter_opacity=&#8221;0%&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; custom_css_main_element=&#8221;hover {||}&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|hover&#8221; null__hover=&#8221;#ffffff&#8221; background_color_gradient_start__hover=&#8221;#3c1870&#8243; background_color_gradient_end__hover=&#8221;#493bd3&#8243; background_color_gradient_direction__hover=&#8221;311deg&#8221; text_text_color__hover_enabled=&#8221;on|hover&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_4_text_color__hover_enabled=&#8221;off|desktop&#8221; header_4_text_color__hover=&#8221;#ffffff&#8221; header_5_text_color__hover_enabled=&#8221;off|desktop&#8221; header_5_text_color__hover=&#8221;#ffffff&#8221; header_6_text_color__hover_enabled=&#8221;off|desktop&#8221; header_6_text_color__hover=&#8221;#ffffff&#8221; filter_opacity__hover_enabled=&#8221;on|desktop&#8221; filter_opacity__hover=&#8221;100%&#8221; background_color_gradient_stops__hover=&#8221;#3c1870 0%|#493bd3 100%&#8221;]<\/p>\n<h4>PREMIUM<\/h4>\n<h5>Tailor-made Training<br \/>\n&amp; Online Library<\/h5>\n<p>\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> tailor-made content<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> tailor-made exercises\/simulations<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> <strong>Argumentorik Masterclass<\/strong>**: lifelong access<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> at your location<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> number of participants on request<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> in English and\/or German<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> video analysis included<\/p>\n<h6><\/h6>\n<h6><\/h6>\n<h6 style=\"text-align: right;\">price on request<\/h6>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; 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transform_scale__hover_enabled=&#8221;off|desktop&#8221; transform_translate__hover_enabled=&#8221;off|desktop&#8221; transform_rotate__hover_enabled=&#8221;off|desktop&#8221; transform_skew__hover_enabled=&#8221;off|desktop&#8221; transform_origin__hover_enabled=&#8221;off|desktop&#8221; transform_translate__hover=&#8221;0px|-15px&#8221;][et_pb_text admin_label=&#8221;weiss (grau kl: preisegrau)&#8221; module_class=&#8221;preisegrau&#8221; _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_4_font=&#8221;Montserrat Medium||||||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#3C1870&#8243; header_4_font_size=&#8221;33px&#8221; header_5_font=&#8221;Montserrat Medium||||||||&#8221; header_5_text_align=&#8221;center&#8221; header_5_font_size=&#8221;18px&#8221; header_5_line_height=&#8221;1.7em&#8221; header_6_font=&#8221;Montserrat Medium||||||||&#8221; header_6_font_size=&#8221;24px&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 0%|#ffffff 100%&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;#ffffff&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;25px|25px|25px|25px|true|true&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; scroll_fade_enable=&#8221;on&#8221; scroll_fade=&#8221;25|40|40|100|100%|0%|0%&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|hover&#8221; null__hover=&#8221;#ffffff&#8221; background_color_gradient_start__hover=&#8221;#3c1870&#8243; background_color_gradient_end__hover=&#8221;#493bd3&#8243; background_color_gradient_direction__hover=&#8221;311deg&#8221; text_text_color__hover_enabled=&#8221;on|hover&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_4_text_color__hover_enabled=&#8221;off|desktop&#8221; header_4_text_color__hover=&#8221;#ffffff&#8221; header_5_text_color__hover_enabled=&#8221;off|desktop&#8221; header_5_text_color__hover=&#8221;#ffffff&#8221; header_6_text_color__hover_enabled=&#8221;off|desktop&#8221; header_6_text_color__hover=&#8221;#ffffff&#8221; filter_opacity__hover_enabled=&#8221;off|desktop&#8221; filter_opacity__hover=&#8221;0%&#8221; background_color_gradient_stops__hover=&#8221;#3c1870 0%|#493bd3 100%&#8221;]<\/p>\n<h4>BASIC<\/h4>\n<h5>Classical<br \/>\nTraining<\/h5>\n<p>    <span class=\"checkg\"><strong>&#10004;<\/strong><\/span> with a fixed seminar schedule<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> exercises\/simulations on conflicts<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> at your location<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> number of participants on request<br \/>\n\t<span class=\"checkg\"><strong>&#10004;<\/strong><\/span> in English and\/or German<br \/>\n    <span class=\"checkr\"><strong>&#10006;<\/strong><\/span> <strong>no<\/strong> tailor-made seminar<br \/>\n    <span class=\"checkr\"><strong>&#10006;<\/strong><\/span> <strong>no<\/strong> video analysis<br \/>\n    <span class=\"checkr\"><strong>&#10006;<\/strong><\/span> <strong>no<\/strong> online courses<\/p>\n<h6><\/h6>\n<h6><\/h6>\n<h6 style=\"text-align: right;\">price on request<\/h6>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;vio (weiss kl: preiseweiss)&#8221; 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animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; scroll_fade_enable=&#8221;on&#8221; scroll_fade=&#8221;25|40|40|100|100%|0%|0%&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|hover&#8221; null__hover=&#8221;#ffffff&#8221; background_color_gradient_start__hover=&#8221;#3c1870&#8243; background_color_gradient_end__hover=&#8221;#493bd3&#8243; background_color_gradient_direction__hover=&#8221;311deg&#8221; text_text_color__hover_enabled=&#8221;on|hover&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_4_text_color__hover_enabled=&#8221;off|desktop&#8221; header_4_text_color__hover=&#8221;#ffffff&#8221; header_5_text_color__hover_enabled=&#8221;off|desktop&#8221; header_5_text_color__hover=&#8221;#ffffff&#8221; header_6_text_color__hover_enabled=&#8221;off|desktop&#8221; header_6_text_color__hover=&#8221;#ffffff&#8221; filter_opacity__hover_enabled=&#8221;off|desktop&#8221; filter_opacity__hover=&#8221;0%&#8221; 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background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_width_px=&#8221;710px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Statistics Section Subtitle&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>* online course &#8220;Konfliktmanagement&#8221; (lifelong access) <span>for every participant from our Argumentorik Online Academy<\/span><span>.<\/span>\u00a0More information you&#8217;ll find here: <strong><a href=\"https:\/\/argumentorik.com\/e-learning\/\" target=\"_blank\" title=\"E-learning | Argumentorik\" alt=\"E-learning | Argumentorik\" rel=\"noopener\">E-learning for companies<\/a><\/strong> (in German)<br \/>** <strong><a href=\"https:\/\/argumentorik.com\/masterclass\/\" target=\"_blank\" title=\"Masterclass | Argumentorik\" alt=\"Masterclass | Argumentorik\" rel=\"noopener\">Argumentorik Masterclass<\/a><\/strong>: Advanced training in business communication with more than 1.200 video lessons, certificate from the Argumentorik Academy <span>i<\/span><span>ncluded for every participant (lifelong access)<\/span><\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#3C1870&#8243; 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da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_width_px=&#8221;710px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text &#8221; _builder_version=&#8221;4.16&#8243; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Conflict Management Training: your benefit<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Statistics Section Subtitle&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your employees receive important theoretical input from the conflict trainer on <strong>types of conflict<\/strong> and <strong>conflict resolution strategies<\/strong>.<\/p>\n<p>But the most important thing about the seminar is the <strong>100% practical relevance<\/strong> for your company. In a preliminary telephone conversation you can describe classic conflict situations to the trainer &#8211; and we will prepare tailor-made conflict simulation exercises for you, in which we use video analysis to train your employees to recognize conflicts and resolve them professionally and to de-escalate heated situations quickly.<\/p>\n<p>The <strong>conflict management training<\/strong> is ideal for companies that want to prevent conflicts and enable their employees to resolve a conflict independently.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Testemonials&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dica_divi_carousel show_items_desktop=&#8221;3&#8243; multislide=&#8221;on&#8221; arrow_nav=&#8221;on&#8221; dot_nav=&#8221;on&#8221; item_spacing=&#8221;30px&#8221; lazy_loading=&#8221;on&#8221; load_before_transition=&#8221;on&#8221; advanced_effect=&#8221;1&#8243; arrow_nav_color=&#8221;#3c1870&#8243; dots_active_color=&#8221;#3c1870&#8243; image_sizing=&#8221;120px&#8221; arrow_position=&#8221;middle-outside&#8221; use_prev_icon=&#8221;on&#8221; prev_icon=&#8221;&#x3c;||divi||400&#8243; use_next_icon=&#8221;on&#8221; next_icon=&#8221;&#x3d;||divi||400&#8243; arrow_font_size=&#8221;40px&#8221; carousel_container_margin=&#8221;||||false|false&#8221; carousel_container_padding=&#8221;||||false|false&#8221; innercontent_padding=&#8221;20px|20px|20px|20px|true|true&#8221; item_padding=&#8221;20px|20px|20px|20px|true|true&#8221; content_container_margin=&#8221;||||false|false&#8221; content_container_padding=&#8221;||||false|false&#8221; arrow_position_tablet=&#8221;&#8221; arrow_position_phone=&#8221;middle-inside&#8221; arrow_position_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.6em&#8221; border_radii_item=&#8221;on|5px|5px|5px|5px&#8221; border_radii_image=&#8221;on|50%|50%|50%|50%&#8221; box_shadow_style_image=&#8221;preset1&#8243; box_shadow_vertical_image=&#8221;0px&#8221; box_shadow_blur_image=&#8221;7px&#8221; global_colors_info=&#8221;{}&#8221;][dica_divi_carouselitem title=&#8221;Jens N.&#8221; sub_title=&#8221;Service Manager at MAHAG GmbH&#8221; image=&#8221;https:\/\/argumentorik.com\/wp-content\/uploads\/2021\/01\/konfliktmanagement-seminar-testimonial-n3-argumentorik.jpg&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;5756b6ee-6b90-4dc5-b237-9b6a17b0bc8c&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&#8220;I would like to thank once again for the incredibly exciting, <strong>educational<\/strong> and also amusing <strong>conflict management seminar<\/strong>. I am convinced that we will meet again!&#8221;<\/p>\n<p>[\/dica_divi_carouselitem][dica_divi_carouselitem title=&#8221;Li K.&#8221; sub_title=&#8221;Subject Specialist at Roche AG&#8221; image=&#8221;https:\/\/argumentorik.com\/wp-content\/uploads\/2021\/01\/konfliktmanagement-seminar-testimonial-n1-argumentorik.jpg&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;5756b6ee-6b90-4dc5-b237-9b6a17b0bc8c&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&#8220;Thank you for the great training. We at Roche had been <strong>thrilled<\/strong>. The concept will definitely be passed on and you can look forward to furhter requests in the future.&#8221;<\/p>\n<p>[\/dica_divi_carouselitem][dica_divi_carouselitem title=&#8221;Thomas O.&#8221; sub_title=&#8221;Implementation Lead at Urban Science International GmbH&#8221; image=&#8221;https:\/\/argumentorik.com\/wp-content\/uploads\/2021\/01\/konfliktmanagement-seminar-testimonial-n2-argumentorik.jpg&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;5756b6ee-6b90-4dc5-b237-9b6a17b0bc8c&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&#8220;Thanks for the great seminar! On the one hand, I only received <strong>positive feedback<\/strong> from the participants, even though some had a bit of a struggle with the open feedback. On the other hand, in particular this was extremly helpful. 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da_popup_slug=&#8221;contact&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row admin_label=&#8221;dynHeader&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Statistics Section Subtitle&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;1083px&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;38px&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Conflict Management Training (In-House):<\/h2>\n<h2 style=\"text-align: center;\">your non-binding request<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;About&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width=&#8221;900px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;10px||||false|false&#8221; use_custom_width=&#8221;on&#8221; 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button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;FAQ&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;16px|||||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;About Section Title&#8221; _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#1f1f1f&#8221; text_font_size=&#8221;36px&#8221; text_line_height=&#8221;1.8em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">FAQs about the in-house<\/h2>\n<h2 style=\"text-align: center;\"><strong>Conflict Management Training<\/strong><\/h2>\n<h3 style=\"text-align: center;\">Europe-wide<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#ffffff&#8221; icon_color=&#8221;rgba(83,91,124,0.4)&#8221; _builder_version=&#8221;4.16&#8243; toggle_text_color=&#8221;#1f1f1f&#8221; toggle_level=&#8221;h3&#8243; toggle_font=&#8221;Montserrat Light|700|||||||&#8221; toggle_text_align=&#8221;left&#8221; toggle_font_size=&#8221;22px&#8221; toggle_line_height=&#8221;1.5em&#8221; body_font=&#8221;||||||||&#8221; body_text_color=&#8221;#666666&#8243; body_font_size=&#8221;18px&#8221; body_line_height=&#8221;1.6em&#8221; custom_margin=&#8221;||44px|||&#8221; custom_padding=&#8221;|||&#8221; border_width_all=&#8221;0px&#8221; use_border_color=&#8221;on&#8221; border_width=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Can you briefly describe the profile of your conflict management trainers?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Our <a href=\"https:\/\/argumentorik.com\/en\/#trainer\" target=\"_blank\" title=\"Conflict management trainer | Argumentorik\" alt=\"Conflict trainer | Argumentorik\" rel=\"noopener\"><strong>conflict management trainers<\/strong><\/a> are nationally and internationally excellent speakers. Our trainers have received awards in various national and international speech competitions: TOP speakers, World Cup quarter-finalists, German champions in debating, finalists in various competitions.<\/p>\n<p>With our 1-day <strong>conflict management seminar<\/strong> your employees will visibly increase their conflict resolution skills in just one day. For questions and further information, please do not hesitate to contact us at <a href=\"mailto:info@argumentorik.com\" title=\"Write email now | Argumentorik\" alt=\"Write email now | Argumentorik\"><strong>info@argumentorik.com<\/strong><\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How many people can attend an in-house conflict resolution training?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The fewer people participate in a <strong>conflict resolution seminar<\/strong>, the more possibilities the individual has to exercise. We recommend a <strong>maximum of 12 active participants<\/strong>, with an unlimited number of employees who can be present as so-called &#8220;silent observers&#8221;.<\/p>\n<p>Our goal is to significantly increase the competence in conflict resolution of every employee. Your conflict trainer deals with the rhetorical challenges of each individual in a conflict situation in two detailed <strong>conflict simulations and feedbacks<\/strong> per employee.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are the conflict simulations tailored to our company needs?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes! The <strong>conflict management seminar<\/strong> is explicitly geared towards the everyday practical requirements of your employees in conflict situations.<\/p>\n<p>Every employee has the opportunity to complete <strong>two realistic conflict simulations<\/strong> on one seminar day. In these simulations, which are integrated in the seminar schedule, the goal is to put the learned conflict resolution strategies into practice immediately.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the relationship between theory and practice?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>For years we have observed that the <strong>realistic conflict simulations<\/strong> have the greatest learning effect for our clients.<\/p>\n<p>And that they regularly regard our simulations as the &#8220;highlight&#8221;. However, since it is <strong>your training<\/strong>, you can specify exactly the relationship between theory and practice.<\/p>\n<p>That is why we attach great importance to practice. Further information on the content and exercises can be found in the <a href=\"#schedule\" title=\"Seminar schedule | Conflict Management Training\" alt=\"Seminar schedule | Conflict Management Training\"><strong>seminar schedule<\/strong><\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do participants also receive video feedback?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We offer to accompany the <strong>conflict resolution seminar<\/strong> with a camera. This method has proven to be very useful in the past and was found to be extremely informative by the participants, as the video enables a more detailed analysis the <strong>realistic conflict simulations<\/strong>.<\/p>\n<p>If you or individual employees do not want video analysis, of course we can do without.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Which seminar variant is the best for my team?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We recommend the <strong>&#8220;classical training&#8221; (BASIC)<\/strong> if you would like to book a basic seminar on conflict management for your team, in which fundamental concepts of the topic are discussed.<\/p>\n<p>The <strong>&#8220;tailor-made training&#8221; (PRO)<\/strong> variant is recommended if you want to deal with very specific conflict topics with your team and practice conflict situations and the basic knowledge is already available.<\/p>\n<p>And we recommend the third variant, <strong>&#8220;tailor-made &amp; online library&#8221; (PREMIUM)<\/strong>, if you want to give your employees long-term access to valuable knowledge, with each participant having access to the <strong>Argumentorik Masterclas<\/strong> (over 30 online courses) so that each participant can develop independently.<\/p>\n<p>You can combine the classic and tailor-made seminar into a 2-day event.<\/p>\n<p>Please select now the <a href=\"#preistafel\" title=\"3 variants | Argumentorik\" alt=\"3 variants | Argumentorik\"><strong>variant<\/strong><\/a> that suits best for you.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it possible to conduct the training online (e.g. using Zoom or Microsoft Teams)?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes! We already have a lot of experience &#8211; and above all &#8211; very good experience when it comes to online trainings. Our <strong>preferred online tool is Zoom<\/strong>.<\/p>\n<p>Of course we are flexible and use your preferred online tool successfully as well. Because in &#8220;<strong>digital rhetoric<\/strong>&#8221; it is not only a question of the technology, but also of a professional appearance in front of the camera.<\/p>\n<p>Whether online trainings or face-to-face trainings: Write us your wishes and ideas in your <a href=\"#contact\" title=\"Non-binding request | Conflict Management Training\" alt=\"Non-binding request | Conflict Management Training\"><strong>non-binding request<\/strong><\/a>. We&#8217;ll find the best solution for you.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the unique selling point of the Argumentorik Academy?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>In addition to our excellent presentation trainers, we offer every participant topic-specific online courses for sustainable knowledge transfer, e.g. the online course &#8220;<strong>Schwierige Gespr\u00e4che im Beruf f\u00fchren: Konfliktmanagement<\/strong>&#8221; (in German).<\/p>\n<p>The Argumentorik Online Academy portfolio already includes more than 30 online courses on communications, business skills and personality. 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